Payment Security Policy

• 1. Secure Payment Gateway

  Encrypted Transactions: All payments made through AeronFly are processed via a secure payment gateway that uses advanced encryption technology (SSL/TLS) to protect your data during transmission. This ensures that your sensitive information, such as credit card details, is securely encrypted and cannot be intercepted by unauthorized parties.

  PCI DSS Compliance: Our payment processing partners comply with the Payment Card Industry Data Security Standard (PCI DSS), which sets stringent requirements for protecting cardholder data. This compliance ensures that your payment information is handled with the highest level of security.

• 2. Data Protection

  Confidentiality: We do not store or retain your payment details on our servers after the transaction is completed. Your personal and financial information is only used for the purpose of processing your payment and is never shared with third parties, except as required to complete the transaction.

  Secure User Accounts: For your convenience and security, we recommend creating a user account on our platform. Your account information is protected by a strong password, and we encourage you to use a unique and complex password to further safeguard your account.

• 3. Fraud Prevention

  Verification Processes: To protect against fraudulent transactions, we may employ additional verification processes, including but not limited to, requesting identification or verification of payment details. These measures help us ensure that your payment is authorized and secure.

  Transaction Monitoring: Our systems continuously monitor transactions for any unusual or suspicious activity. If any discrepancies are detected, we may contact you directly to verify the transaction before proceeding.

• 4. Customer Responsibility

  Personal Information Protection: While we take extensive measures to protect your information, we also encourage you to take precautions. Always use secure networks when making payments and never share your login credentials or payment details with anyone.

  Reporting Issues: If you suspect any unauthorized use of your account or payment information, please contact us immediately. We are here to assist you and will take prompt action to secure your information and resolve any issues.

• 5. Refunds and Chargebacks

  Refund Policy: Refunds are processed according to our Refund Policy. In cases of disputed transactions, please contact our support team for assistance. We will work with you and our payment partners to resolve any issues promptly.

  Chargeback Protection: We adhere to industry standards for handling chargebacks and dispute resolutions. If you believe a charge was made in error, please reach out to us so we can investigate and resolve the matter.

• 6. Secure Communication

  Contacting Us Safely: When contacting AeronFly for support, use only the official contact information provided on our website. We will never ask for your complete credit card details, password, or other sensitive information via email or phone.

Your trust is important to us, and we are committed to providing a safe and secure payment experience. For any questions or concerns regarding our Payment Security Policy, please feel free to contact our customer support team. We are here to assist you with any inquiries or issues you may have.